A STRATEGIC service DESIGNER, focused on pushing the sustainability agender within design.
Having strong skills in research, UX and service design across a breadth of discovery and build projects from both ustwo and previous agency life. With my main focus areas being in Health (mental health, fertility, parenting, chronic kidney disease), Retail (fashion, e-commerce and telecoms) and FinTech (small business banking).
Please note, most of the projects are confidential - and may be shared under certain circumstances.
Healthcare
TIP /
digital app /
User experience
Working with NCT and Shift Design in London we have been working with parents, practitioners and volunteers to design TIP. An easier way to find and share parenting info, strategies and ideas.
https://www.nctandshift.com/
PILLAR /
DIGITAL PLATForm /
founder
Connects first-time mothers with women one step ahead in the parenting journey to seek advice from & one step behind you to offer your expertise to in situations you may have already been through. Using a chatbot on-boarding process.
https://ourpillar.com
Retail
đź”’Confidential Project /
Digital App/
UX & Service Design
Building and designing a digital app that takes the stress out of parking in central London by letting the user pre-select a parking destination, navigating them to it and if the spaces are all taken, it shows you nearby alternatives as you arrive. It also helps the user better understand different boroughs’ various and complicated parking rules and connects to third party payment providers.
đź”’Confidential Project /
Digital Service/
UX & Service Design
Pivoting a business model due to Covid to help shape the future of the product. Focusing on how to connect communities to volunteering opportunities through a digital platform, with a pivot from in person activities to online due to Covid.
